We are delighted to announce that Madgex have now completed the migration of our Hosting platform to Rackspace.

As part of our commitment to service excellence and in line with our technology strategy we are continually investing in research and technologies to ensure we are offering the very best solutions to our customers. Our hosting service is key to that. It provides the infrastructure, monitoring and core backend services that power our SaaS products and client solutions so we only look to partner with providers we can trust and will help us deliver on our service promise.

The results of our analyses of technologies and service leaders in this segment led us to make a decision about the future of our hosting partnership and we are excited to announce that our switch over to our new hosting provider - Rackspace Hosting – is now complete.

Why Rackspace?

  • Service – we are passionate about providing our clients with service excellence in all that we do and only partner with suppliers who will provide the same. Rackspace is renowned for their outstanding service and superior technology products, making them an ideal partner to help us deliver against our service strategy.
  • Performance – with access to the latest servers, chipsets and core software versions as well as technology services, we can now power our products even better, delivering improved performance, scalability and increased reliability.
  • Stability – our new hosting platform allows us to spread load more evenly across a greater number of redundant nodes. This means that in the unlikely event we should experience a fault or failure the impact is contained and affects a lower proportion of services, resulting in greater stability across the board.
  • Security – the new hosting platform delivers improved security services, offering advanced mitigation, application firewall and intrusion detection services protecting our clients’ data even better from external threats.
  • Future Proofing - along with the underlying technology refresh, we have also introduced the ability to link our private cloud environment to public cloud services easily and securely via RackConnect allowing us the potential of hybrid cloud services.

With the migration now complete, we would like to thank all of our customers for their co-operation with the project and enabling us to complete the switch over upgrade with minimum disruption to your services.

Madgex remain committed to providing our clients with the latest innovation and highest standard of service in the market and will continue to do all we can to enhance and improve quality of the service you receive.

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