User Experience

Web accessibility issues often come in and out of focus according to media attention but it’s something that we at Madgex have a continuing commitment to. As a part of this we provide a document for our clients to helps maintain a level of accessibility on a job board. As the providers of a service we have the responsibility to make these services as accessible as possible but also to provide support and promote awareness… read more

Recently I came across the Kano model (bought to my attention by a User Experience colleague). It’s a model developed in the 1980s by Japanese professor Noriaka Kano to measure the product development and customer satisfaction. At the moment I’m carrying out some research with the objective of enhancing our Recruiter Services and I thought it might be useful as an evaluation system for my research. The customer experience of a product is seen to have three attributes:… read more