Design & UX

Web accessibility issues often come in and out of focus according to media attention but it’s something that we at Madgex have a continuing commitment to. As a part of this we provide a document for our clients to helps maintain a level of accessibility on a job board. As the providers of a service we have the responsibility to make these services as accessible as possible but also to provide support and promote awareness… read more

Recently I came across the Kano model (bought to my attention by a User Experience colleague). It’s a model developed in the 1980s by Japanese professor Noriaka Kano to measure the product development and customer satisfaction. At the moment I’m carrying out some research with the objective of enhancing our Recruiter Services and I thought it might be useful as an evaluation system for my research. The customer experience of a product is seen to have three attributes:… read more

There are so many blog posts about the logistics of carrying out mobile usability testing it can be difficult to see the wood from the trees. When I was planning the testing for our new mobile web app I ended up going around in circles to research the best method and set-up to use. Mobile testing can be problematic in terms of ergonomics, cost and efficiency. We’ve done a couple of rounds of testing now… read more

My name is Alex, I am 15 years old and I currently attend Tanbridge House School. When I first started looking for work experience placement, I looked for design companies in Horsham: There were no results. So I started looking for work experience in West Sussex and Brighton. When I came across Madgex, applied and got accepted, I was nervous. However, the design team and rest of the company made me feel extremely welcome! If… read more

At Madgex we are in the process of redesigning our second generation mobile web app. Translation from a job board desktop experience inevitably involves simplification, stripping things back to achieve a clutter free interface for a smaller screen. Designing for mobile devices requires a different mindset. You can’t just shrink the experience to suit a small screen. But simplicity sometimes just isn’t that simple! Good simplicity always has clarity and is usable as well as… read more

After almost 5 years of being a freelance web designer, I became well accustomed to wearing many hats, whilst keeping my focus on the creative visual design. I joined Madgex at the beginning of September last year as a Creative Designer in an integrated design team. So when I was asked to re-design a page for one our clients, I was keen to test out the integrated approach. The brief was to re-design a page… read more

Any research involves a process of generating, refining and validating ideas and when you’re a small User Experience team it’s especially important to share those ideas with colleagues. Creating ad-hoc teams or just getting feedback from designers and developers helps to form and evolve ideas quicker. At Madgex there’s a constant stream of new projects, products and functionality. We’re in the process of developing a new mobile website at the moment and we needed extra… read more

How a job board is organised is an integral part of your customer’s experience, so it’s important to get it right. Job boards are all about finding information and if you organise that information well then your users will be able to find what they’re looking for quickly and easily. Each job board owner has a different set of categories, or a different way of classifying their jobs but the same principles of organisation can… read more

As part of Madgex’s dedication to continuously improving user experience for our clients and jobseekers, we recently conducted an in-depth accessibility audit for our Job Board and CV Search & Match platforms. Headed by our new Lead UX Consultant Tracy Godding and Front End Developer Katrina Alves de Sousa, the aim of the audit was to gauge the current level of accessibility but also to highlight areas for immediate and future improvement. Why is accessibility… read more

You may remember that a while back, I put together a screencast on lazy registration, demonstrating how we’d achieved it in the Madgex Job Board Platform. Building Lazy Registration into any kind of webapp is a lot of work – but it’s a very good idea. After all, if you take a complex, multi-stepped process and turn it into a rapid, single step process, there’s no doubt that you conversion rates will go up. Even… read more